Privacy Policy for Salesian Province Mobile App
1. Introduction
The Province of Mary Help of Christians, Guwahati (“we”, “our”, or “the Province”) operates the Salesian Province mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
By using the app, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Profile information (optional): If you choose to set up a profile in the app, you may provide your name, email address, phone number, and similar details. Providing this information is optional.
- Notification preferences: Your choices for push notifications (enabled/disabled) and other in-app settings.
2.2 Information Collected Automatically
- Device information: Device type, operating system, and app version, to ensure the app works correctly on your device.
- Push notification token: A unique token (e.g. FCM token) used to send you push notifications. This is stored by our systems only for the purpose of delivering notifications.
- App usage: General usage data (e.g. session information, feature usage) may be collected through analytics services to improve the app. This data is aggregated and does not identify you personally unless you have provided profile information.
2.3 Information Stored on Your Device
- Notification history: Notifications you receive may be stored locally on your device so you can view them in the Notifications section. This data stays on your device unless you delete it or uninstall the app.
- Preferences: Your in-app settings (e.g. notification toggles) are stored locally on your device.
3. How We Use Your Information
We use the information we collect to:
- Provide the app: Show news, events, circulars, birthday wishes, photo galleries, and other content from our Province.
- Send push notifications: Send you announcements, event reminders, and other updates you have agreed to receive.
- Improve the app: Use aggregated, non-personal data to fix issues, improve performance, and add features.
- Respond to you: Use your contact details to respond if you get in touch with us (e.g. via email or contact forms linked from the app).
- Comply with law: Use or disclose information where required by applicable law or to protect our rights and safety.
We do not sell your personal information to third parties.
4. Third-Party Services
The app uses the following types of third-party services:
4.1 Firebase (Google)
- Firebase Cloud Messaging (FCM): Used to deliver push notifications. Google may process your device token and related data in accordance with Google’s Privacy Policy.
- Firebase Analytics (if enabled): Used to understand how the app is used (e.g. screen views, events). Data is aggregated and used to improve the app.
4.2 WordPress
- Content: News, events, circulars, birthdays, galleries, and other content are loaded from our WordPress website (e.g. donboscoguwahati.org). When you open the app or refresh content, the app requests this content from our servers. Standard server logs (e.g. IP address, time of request) may be collected by our website hosting; this is governed by our website’s terms and hosting provider’s policies.
4.3 Other Services
- URL launcher: When you tap links (e.g. to open a website or document), your device may open them in a browser or other app. Those apps and websites have their own privacy practices.
We encourage you to review the privacy policies of these third-party services.
5. Data Retention
- On your device: Notification history and preferences are stored on your device until you clear app data or uninstall the app.
- On our systems: Push notification tokens and any profile or contact information you provide are retained only as long as needed to provide the app and send notifications, or as required by law.
- Analytics: Aggregated analytics data may be retained for a longer period for improving the app; it is not linked to your identity unless you have given us personal details.
6. Data Security
We take reasonable steps to protect your information:
- In transit: Data sent between the app and our servers (or third-party services) is transmitted over encrypted connections (e.g. HTTPS) where supported.
- Access: We limit access to any personal data we hold to those who need it to operate the app and our services.
- Your device: You are responsible for keeping your device and app access secure (e.g. using a lock screen, not sharing your device with others).
7. Your Rights and Choices
You can:
- Turn off push notifications: Use your device settings or the in-app notification settings to disable push notifications.
- Limit profile information: You can choose not to fill in optional profile fields or to remove or update them in the app.
- Clear app data: You can clear the app’s data (e.g. notification history, preferences) from your device’s application settings.
- Uninstall: Uninstalling the app will remove locally stored data from your device. Any data we hold on our systems will be handled according to this policy and our retention practices.
- Request access or deletion: If you have provided personal information and want to know what we hold or ask for its correction or deletion, contact us using the details below. We will respond in line with applicable law.
If you are in a region with specific privacy laws (e.g. GDPR, CCPA), you may have additional rights (e.g. right to portability, right to object to processing). Contact us to exercise those rights.
8. Children’s Privacy
The app is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when we do. We encourage you to review this policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy. For significant changes, we may notify you in the app or by other reasonable means.
10. Contact Us
If you have questions about this Privacy Policy or our use of your information, please contact us:
Province of Mary Help of Christians
A. R. Baruah Road, Panbazar
Guwahati, Assam, India – 781001
Email: province@salesianprovince.org
Phone: (0361) 2603531
Website: https://donboscoguwahati.org